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Hawkesbury residents now have easier access to urgent health care without leaving home, thanks to a new NSW Labor Government initiative that delivers free virtual health services across the state.
The service, available through Healthdirect on 1800 022 222, connects people with qualified clinicians between 8am and 10pm, seven days a week.
A registered nurse will first assess the caller’s condition over the phone. If suitable for virtual treatment, the nurse will arrange a video consultation with a doctor, nurse, or allied health professional. Patients can then receive expert advice, prescriptions, and referrals for follow-up care all without charge.
This service is designed to manage a wide range of non-life-threatening issues, including:
- Coughs, colds, fevers, and flu
- Vomiting, diarrhoea, and mild infections
- Rashes and skin irritations
- Minor injuries such as sprains and small cuts
Importantly, the service is open to babies, children, and adults, making it a valuable option for families who may struggle to access in-person appointments.
For many in the Hawkesbury, where long travel times and limited medical services are a reality, this initiative provides a much-needed boost to local healthcare access.
